Cash on Delivery, Subscription is Active

Started by: Essam November 03, 2017 - 12:05

Hello,

I have the following situation: (hope you can help)
Made a subscription product.
Made the subscription as (virtual). so the user wont have to add address details.
Made the only payment option is COD(cash on delivery).

Now when I add the item and purchase it.
Order will be as "processing" but the subscription will directly change to "active", despite the fact that the order isn't paid yet.

The question..!
How to make the subscription change to active only when I make the order complete???

here's some screenshots that might help.
Transactions screenshot Subscription details screenshot Order details screenshot

Thank you for your time,
Essam,



Replies:

  • Author Team
    #5587 Reply

    Axel
    Hi,

    Please create a ticket with your site credentials and we will check your settings.

    Regards

    #5595 Reply

    Essam
    Hi Axel,

    Please follow up on this ticket (#11449)

    thank you,
    Essam,

    Author Team
    #5598 Reply

    Baxter
    Hi,
    If you are using Cash on Delivery method, Woocommerce payment cannot be approved automatically. So you need to approve (proceed) the order automatically - https://docs.woocommerce.com/document/managing-orders/.
    regards
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